Habit #4:

Watch Your Thoughts

This microlearn is all about noticing when your thoughts are disconnected from the present moment and understanding how that gets in the way of making the people you're with feel seen and heard. No matter how your mind wanders, you'll learn simple ways to return to the person in front of you to experience greater connection. 

About this Microlearn

Imagine that everyone you serve or speak with can see your thoughts, like a giant cartoon speech bubble.  Would that change the way you think?

In this microlearn, you'll practice curiously watching your thoughts and noticing when they are taking you away from the present moment.  
 By becoming aware of both helpful and unhelpful thoughts, you can better direct your energy and attention to the situation that you're in and build more meaningful connections in your professional and personal life.

What You'll Learn

In "Watch Your Thoughts" you will:

Develop Mindfulness

Learn techniques to stay present and fully engaged in the moment, enhancing your ability to respond thoughtfully and effectively.

Enhance Focus

Master strategies to direct your attention where it's needed most, improving your ability to provide consistent and attentive service.

Identify Thought Patterns

Gain the ability to recognise and categorise your thoughts as either helpful or unhelpful, allowing you to focus on what truly matters in your interactions.

Manage Internal Dialogue

Learn how to control the internal dialogue that influences your behaviour, ensuring that your thoughts are congruent with your desire to serve.
Are you ready to master your thoughts and enhance your service delivery?
Enrol in the "Watch Your Thoughts" course today and start building the mindfulness and mental clarity needed to excel in your role. 
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Frequently Asked Questions

Who is this course for?

This course is ideal for anyone looking to improve their mindfulness and mental focus, especially those in customer service, management, or any role that requires consistent and effective interactions with others.

Do I need any prior experience to take this course?

No prior experience is necessary. The course is suitable for learners at all levels, providing practical techniques that can be easily applied to your everyday work.

How do I enroll in the course?

Simply click the "Enroll Now" button on the course landing page and follow the instructions to register and gain access to the course materials.

Can I take this course if I have a busy schedule?

Absolutely! The self-paced format of the course allows you to work through the materials at your own pace, making it flexible for those with busy schedules.
Meet the Author

Jaquie Scammell

Customer Service Keynote Speaker | Author of Service Mindset and
Multi Award Winning Service Habits | Founder/CEO ServiceQ
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.

I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
Patrick Jones - Course author