Habit #10:

See Their World

Some people think that empathy is something you have or you don't.  But the research says differently!  In "See Their World" you'll learn why empathy is a process and how anyone can become more empathetic with a few simple daily habits.  Why increase your empathy?  Because it's a superpower that instantly removes barriers and makes the people you speak with feel seen, heard, and understood.  And that leads to better problem solving and stronger relationships which enable you to truly make a difference in service.

About this Microlearn

In "See Their World" you will learn why empathy is a skill you can build and you'll learn one powerful, silent question that will help you see the world through someone else's eyes and better understand how they are thinking and feeling.

This habit is essential in breaking down barriers, fostering meaningful connections, and ensuring that those you interact with feel genuinely seen, heard, and understood. 

When you start your conversations from a place of curiosity, you'll experience conversations that flow more smoothly and lead to more effective problem-solving. 


What You'll Learn

In "See Their World", you will:

Understand the Concept of Worldviews

Learn what a worldview is and how different experiences, cultures, and backgrounds shape the way people see the world.

Enhance Active Listening

Practice active listening techniques that ensure others feel heard and understood during interactions.

Develop Empathy Skills

Explore techniques to improve your ability to empathise with others, enhancing your interpersonal relationships and communication.

Create Inclusive Environments

Discover strategies to make others feel valued and respected, fostering a more inclusive and supportive workplace or community.

Break Down Communication Barriers

Learn how to identify and remove obstacles that prevent clear and empathetic communication.
Are you ready to deepen your understanding of others and enhance your ability to connect?
Enrol in the "See Their World" course today and start building the empathy skills that will transform your personal and professional interactions.
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Frequently Asked Questions

Who should take this course?

This course is ideal for anyone looking to improve their empathy and communication skills, whether in customer service, leadership, or everyday interactions.

How will this course help me in my career?

By developing empathy and understanding others' worldviews, you’ll improve your ability to connect with colleagues, customers, and clients, leading to stronger professional relationships and greater career success.

How do I enroll in the course?

Simply click the "Enroll Now" button on the course landing page and follow the instructions to register and gain access to the course materials.

Can I take this course if I have a busy schedule?

Absolutely! The self-paced format of the course allows you to work through the materials at your own pace, making it flexible for those with busy schedules.
Meet the Author

Jaquie Scammell

Customer Service Keynote Speaker | Author of Service Mindset and
Multi Award Winning Service Habits | Founder/CEO ServiceQ
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.

I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
Patrick Jones - Course author