Master the Key Skills, Habits, and Mindsets to Elevate Your Career and Deepen Personal Connections 

This revolutionary new digital learning system will empower you with the tools and training to transform your Inner world to positively impact those you lead and serve.
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— Introducing

The ServiceQ Academy 

A proven and practical learning system, balancing head and heart, science and spirituality, logic and reason, helping you master your relationships with people effortlessly and will stand the test of time during this new age of workplace culture.
  • Learn at your pace
  • Bit sized & snackable
  • For teams or individuals
  • Gain practical skills
Programs and learning for everyone.

Does this sound like you?

Individuals
Leaders
  • You wish you had more variety in skills of emotional and social intelligence, so you could better influence stuff with colleagues or sales with customers.

  • If you’re experiencing stress and burnout, feeling overwhelmed with daily people pressures at work and the effort in leading people.
  • At times you’re feeling like you don’t always read a room or situation accurately, you cannot always connect with people in a meaningful way and perhaps feel awkward with people in general.

  • You wish you had more variety in skills of emotional and social intelligence, so you could better influence stuff with colleagues or sales with customers.

  • If you had a magic wand, you would never feel frustrated with your teams customer service performance and not feel you are always relying on naturally gifted people with good relational skills to get the best results.

  • If you are preparing a workplace for more soft skills intensive job roles and supporting individuals for transitioning into future career pathways.

  • If you have competing priorities and constant pressure of squeezing more out of the hours of each day, you need an effortless solution for scalable service training that will not only work but will stick.

— Our Vision

This is not your everyday online academy.

The Q represents the Social, Emotional and Spiritual quotients (intelligences) that are weaved into all our learning programs as foundational intelligences for better relationships at work and at home. Combine this with multiple delivery formats, practical exercises, resources and community, you're set up for success from day one. 

Microlearning

Short, sharp and snackable learning programs that are built for implementation in your world. 21 individual habits, leader program stream, pillars and full programs.

Live Masterclasses

Our world class facilitators will run monthly workshops and masterclasses to give you an opportunity to come together digitally, apply the learning from the various programs we offer. 

Service Nation

Connect and collaborate with other ServiceQ Academy members and community inside Service Nation. Share your progress, ask questions and grow your network.
Meet the founder and creator of ServiceQ Academy

Jaquie Scammell

Customer Service Keynote Speaker | Author of Service Mindset and
Multi Award Winning Service Habits | Founder/CEO ServiceQ
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.

I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
Patrick Jones - Course author

Your world-class facilitators

All of our facilitators are highly qualified professionals, widely recognised in their field.

Taryn Johnston

Senior Facilitator

Mariam Mousa

Organisational Development Expert

Jennifer Crescenzo

Facilitator

Greg Sellar

Facilitator

Kellee Lewis 

Facilitator

Maximum impact right from the start.

Have a sneak peak, inside the Academy.

Flexible program options, from all inclusive membership, to individual programs. 

Built for individuals and teams and based on transformational outcomes that you will see straight away.

To create a digital home for ServiceQ's impactful content that genuinely transforms individuals and businesses is one of my proudest achievements.

Jaquie Scammell

Easy as one, two, three

Choose your plan

Service Habits Membership

$49/mo
Get access to the entire Service Habits suite of programs (21 learning programs), live masterclasses and access to the Service Nation community. 
  • Access to 21 Micro Learning Modules
  • Masterclasses and Workshops online
  • Service Nation Community

Individual Habits and Pillars

from $99
Want to level up a particular area of your service leadership. Or just want to taste the ServiceQ Academy learning difference.  Single habits, buy a bundle or grab the whole program. 
  • Bite sized, practical learning
  • Course discussion
  • Downloadable cheat sheet and guides

Corporate Programs

Book a call 
If you're looking at a way to embed the ServiceQ Learning material into your company or to train your team digitally, a combination of live and digital or learn about our in person programs. The best thing to do is book a free discovery call with us. 
  • Talk about your specific company training needs
  • Your LMS or ours
  • Scalable and cost effective corporate pricing

Frequently asked questions

Got questions. We have the answers. 

How do I enroll in a course?

Browse our course catalog, select the course you’re interested in, and click the "Enrol now" button.

Are the courses self-paced?

Yes, all our courses are designed to be self-paced so you can learn at your convenience.

What support is available during my course?

Our dedicated support team and community forums are available to help you with any questions or challenges.

Get in touch

  • Suite 1, Level 9, 350 Collins Street, Melbourne, Victoria, Australia 3000
  • hello@serviceq.co
  • +61 431 133 904

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