Master the Key Skills, Habits, and Mindsets to Elevate Your Career and Deepen Personal Connections 

This revolutionary new digital learning system will empower you with the tools and training to transform your inner world, positively impacting those you lead and serve.
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— Introducing

The ServiceQ Academy 

A proven and practical learning system that balances head and heart, science and spirituality, and logic and intuition to help you effortlessly master your relationships with people and thrive in an evolving workplace culture.
  • Learn at your pace
  • Bit sized & snackable
  • For teams or individuals
  • Gain practical skills
Programs and learning for everyone.

Does this sound like you?

Individuals
Leaders
  • Stress and burnout are impacting your enthusiasm for new challenges and your capacity to grow and learn.  
  • You want to develop a broader range of emotional and social intelligence skills to better connect with colleagues and engage more effectively with customers.
  • You want to improve at reading people and situations more quickly and accurately so you can see and solve the right problems and deepen relationships at work and at home. 
  • If you had a magic wand, you'd eliminate frustration with your team's customer service performance and stop relying solely on naturally gifted individuals for great results.
  • As you prepare your workplace for soft skills-intensive roles and guide your team toward future career paths, you need proven techniques that deliver results without draining your time and resources.
  • You're juggling competing priorities and constant pressure to maximise your time and you need a seamless, scalable, and "sticky" service training solution that delivers lasting results.
— Our Vision

This is not your everyday online academy.

The Q signifies the Social, Emotional, and Spiritual quotients (intelligences) embedded in our learning programs to lay the foundation for stronger relationships at work and home. Combined with flexible formats, practical resources, and an engaged community, you’re set up for success from day one.

Microlearning

Short, sharp and snackable learning programs that are built for implementation in your world. 21 individual habits, leader program stream, pillars and full programs.

Live Masterclasses

Our world class facilitators will run monthly workshops and masterclasses to give you an opportunity to come together digitally, apply the learning from the various programs we offer. 

Service Nation

Connect and collaborate with other ServiceQ Academy members and community inside Service Nation. Share your progress, ask questions and grow your network.
Meet the founder and creator of ServiceQ Academy

Jaquie Scammell

Customer Service Keynote Speaker | Author of Service Mindset and
Multi Award Winning Service Habits | Founder/CEO ServiceQ
In 2012, I left my corporate career to follow a more intentional and purposeful path. I made a vow to myself: I took on the task of understanding how to first serve myself to better serve others.

I started this business to remind people how simple serving others can be and that service always starts with you. When you feel well, cared for, and valued, you naturally bring this into your relationships with others.
Patrick Jones - Course author

Your world-class facilitators

All of our facilitators are highly qualified professionals, widely recognised in their field.

Taryn Johnston

Senior Facilitator

Mariam Mousa

Organisational Development Expert

Jennifer Crescenzo

Facilitator

Greg Sellar

Facilitator

Kellee Lewis 

Facilitator

Maximum impact right from the start.

Have a sneak peak, inside the Academy.

Flexible program options, from all inclusive membership, to individual programs. 

Built for individuals and teams and based on transformational outcomes that you will see straight away.

To create a digital home for ServiceQ's impactful content that genuinely transforms individuals and businesses is one of my proudest achievements.

Jaquie Scammell

Easy as one, two, three

Choose your plan

Service Habits Membership

$49/mo
Get access to the entire Service Habits suite of programs (21 learning programs), live masterclasses and access to the Service Nation community. 
  • Access to 21 Micro Learning Modules
  • Masterclasses and Workshops online
  • Service Nation Community

Individual Habits and Pillars

from $99
Want to level up a particular area of your service leadership. Or just want to taste the ServiceQ Academy learning difference.  Single habits, buy a bundle or grab the whole program. 
  • Bite sized, practical learning
  • Course discussion
  • Downloadable cheat sheet and guides

Corporate Programs

Book a call 
If you're looking at a way to embed the ServiceQ Learning material into your company or to train your team digitally, a combination of live and digital or learn about our in person programs. The best thing to do is book a free discovery call with us. 
  • Talk about your specific company training needs
  • Your LMS or ours
  • Scalable and cost effective corporate pricing

Frequently asked questions

Got questions. We have the answers. 

How do I enroll in a course?

Browse our course catalog, select the course you’re interested in, and click the "Enrol now" button.

Are the courses self-paced?

Yes, all our courses are designed to be self-paced so you can learn at your convenience.

What support is available during my course?

Our dedicated support team and community forums are available to help you with any questions or challenges.

Get in touch

  • Suite 1, Level 9, 350 Collins Street, Melbourne, Victoria, Australia 3000
  • hello@serviceq.co
  • +61 431 133 904

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